BRUNSWICK-TOPSHAM WATER DISTRICT ANNOUNCEMENT OF 3/31/2020 8:07:01 PM:

After the board meeting on March 26 it was decided to extend provisions of our emergency response plan at least until May 14. The office will remain closed to the public until public health officials lift the emergency orders currently in place. This is a decision made out of concern for the safety and well-being of our staff, customers, and the surrounding communities.

A standby technician will be on call throughout this time to respond to any and all emergent requests. For any non-emergent questions or concerns, we recommend sending an email to info@btwater.org. This is a monitored inbox and one of our staff will get back to you as soon as possible.
Please be safe and left us know if you have any questions or concerns.

Brunswick & Topsham Water District
Quality and Reliability Since 1903    
 
 
 
 

Avoid Frozen Meters & Pipes

Colder weather is here and that brings the potential for frozen pipes and meters.  Here are simple steps you can take to make sure you can weather the cold.

  • Wrap pipes and water meters located in unheated areas with insulation or heat tape. 
  • *If you are going to be away for an extended period of time, plan accordingly. We recommend pulling the meter and draining the pipes if there will be no heat left on.  Call our office at least 24 hrs ahead of time and we will schedule a technician to meet your plumber to pull the meter and shut the water off.  If you wish to leave the meter installed, we suggest lowering the heat but not shutting it off completely.  The lack of heat can freeze the pipes and the meter, causing them to break/burst.  This could result in a large amount of damage and expense. Replacing a frozen meter can cost the customer up to $175.00.
  • Insulate or repair any areas exposing pipes to below freezing temperatures or wind. 
  • Make sure outdoor spickets are off and drained.

If your pipes should become frozen, use a hair dryer on low and wave it back and forth along the pipe.

Please call our office with questions or concerns at (207) 729-9956.  We have a standby technician on-call if you experience a problem outside of normal business hours.





*A charge of $40.00 will be assessed for the removal and re-installation of seasonal meters during business hours.