To better streamline our billing process, we’re updating the way automatic payments are drafted for water bills.

Starting immediately, automatic payments will now be drafted on the bill’s due date, rather than 10 days after the bill is issued.

This change helps ensure payments are processed in a timely and consistent manner. If you’re enrolled in automatic payments, no action is needed on your part — your draft will simply occur on the due date shown on your bill.

If you have any questions, we’re always here to help. Thank you for your understanding and for being a valued customer!